Shipping policy

Shipping Policy

Thank you for shopping with Literally Atelier. We are committed to getting your order to you as quickly and carefully as possible.

Order Processing

Orders are processed within 1–2 business days (Monday through Friday, excluding holidays).

Once your order has been processed, you will receive a shipping confirmation email with tracking information.

Shipping Times

After your order has been processed, shipping typically takes 3–5 business days.

We currently ship using USPS and UPS. Carrier selection may vary depending on your location and the shipping option selected at checkout.

Order Changes

Need to change your order?

If your order has not yet shipped, we’ll do our best to accommodate changes, including a color change.

Once an order has been shipped, we are unable to make changes or cancellations.

Delayed Shipments

While we strive to meet our estimated delivery times, shipping delays may occasionally occur due to weather, holidays, carrier delays, or other circumstances beyond our control.

Lost or Stolen Packages

Literally Atelier is not responsible for packages marked as delivered by the shipping carrier that are lost or stolen after delivery.

If you believe your package has been lost, please contact the shipping carrier first. If you need additional assistance, we’re happy to help.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 5 days of delivery at hello@literallyatelier.co.

Please include your order number along with clear photos of the item and packaging so we can review your claim promptly.

Contact Us

For any shipping questions, please contact us at:

Email: hello@literallyatelier.co